Upgrade to Tableau Server 2018.3

Planning an upgrade to Tableau Server 2018.3? Start here!

Beginning with 2018.2, please note that the following administration maintenance tasks have changed for Windows:

Installation - The Installation process has changed significantly. Be sure to read the documentation before starting any installation or upgrade.

Upgrade – The upgrade process is new and differs, depending on whether you are upgrading from version 2018.2.x or from a version earlier than 2018.2. Do not upgrade without first reading the procedures for how to upgrade specific to your scenario.

Uninstall - Uninstall works differently now as well. With version 2018.2 and later you do not need to uninstall until after you have upgraded Tableau.


Guide to Upgrading

Inform Your Users



Extend the value of your data across your entire organization with Tableau Server. The Tableau Server platform is easy to deploy, scale, and monitor.

What's New?

What Has Changed?

New in Tableau Server 2018.3

Start by reading
What's New in in Tableau Server

Job Scheduling

Backgrounder job rank 

An architectural change in scheduling has made it possible to handle increasing backgrounder loads and reduce queue times. You can now rank backgrounder jobs at the time of job creation based on an algorithm that uses historical run time in addition to priority, job type and minute accuracy of job creation time (also called batch). 

The feature ships by default in the 2018.3 Tableau Server release. It is also available to customers on 2018.1 and 2018.2 by turning on the feature flags in the YML configuration file.

For more information, follow this link.

Content Browsing

Streamlined content browsing

Discover a new way to browse content on Tableau Server and Tableau Online. You can now view data sources, workbooks, and views from one project on the same page as well as filter by content type within that project.

The new experience gives you the option to see projects, workbooks, and data sources in a single list with more flexibility to organize your data to match the way your teams actually work. The most and least used projects, workbooks, and data sources can also be ranked for informed decision making.

For more information, follow this link.

Web Authoring

Dashboard image object in web authoring

This feature makes the dashboard image object available in Tableau Server web authoring. Beyond the extension of the image object feature to Tableau Server, the release also introduces UI changes to the object’s settings to accommodate inputting "alt text" for accessibility support, as well as a new drag & drop targeting behavior. ​

The image object's added accessibility support addresses concerns from government and university customers, who must conform to ADA standards.

For information, follow this link.

Tableau Services Manager (TSM)

As of Tableau Server 2018.2, Tableau Services Manager (TSM) is now available for Windows as well as Linux, and replaces tabadmin. This new web-based server configuration and management application contains a new user experience for server administrators – a command-line interface (CLI) and a web interface (both interact with the new TSM REST API).

For more information about TSM, see the following helpful resources:

  • Tableau Services Manager Overview
  • Comparing Functionality of tabadmin and TSM
  • Migrate from Tabadmin to the TSM CLI
  • TSM web interface
  • Log File Snapshots (Archive Logs)
  • Tableau Server on Linux Upgrade information

    Are you upgrading Tableau Server on Linux to 2018.2?

  • For Tableau Server on Linux, be sure to follow the detailed instructions outlined in the following Tableau Help article: Upgrade Tableau Server on Linux from 10.5.
  • Important: Failing to follow these steps may display warnings and cancel your upgrade. These extra steps only need to be done once during the upgrade to 2018.2.
  • Share workbooks and data extracts with other users in your organization using Tableau Server!

    Read through the links below for advanced knowledge and details:

  • Tech Specs
  • Tableau Server on Linux Requirements (Sudo / static address / drivers)
  • Migrate from Windows to Linux
  • Troubleshoot Tableau Server on Linux
  • LINUX: Troubleshoot Tableau Server Install and Upgrade
  • Tableau Services Manager replaces the following tools from previous versions of Tableau Server:
    • Tableau Server Configuration utility
    • tabadmin command line utility
    • Tableau Server Monitor
  • Troubleshooting Extracts on Tableau Server

    If your users experience or report any of the following behaviors while performing an extract task, they may be running into an incompatibility scenario. Please redirect them to the following Knowledge Base articles to resolve the error(s).

  • "This workbook uses a .hyper extract and is not compatible with this version of Tableau. Open this workbook in Tableau 10.5 or later."
  • "Export as version" grayed out for workbooks with .hyper extract.
  • "The document cannot be downgraded, because it contains direct connections to .hyper extracts."
  • The View changes after upgrading (becomes blank, fewer marks in the view, more null values when you inspect the summary data, or the view itself has a different shape).
  • For more information about updating extract data sources that are published to Tableau Server, see Update Server Data Sources That Are Using Extracts in Tableau Help.
  • Get Help

    Technical Support
    Open a support case. For the fastest possible support, please include the following information:
  • Screenshots of the issue and any error messages (expanded)
  • How far you were into the upgrade process
  • Server logs
  • Note: you can take a log file snapshot and send it to Tableau Support directly from the Tableau Services Manager UI or CLI.
  • msinfo32.exe system report
  • Best times to call

  • Complimentary Server Upgrade Assistance
    Complimentary service is available at no charge to current customers with Maintenance.

    Professional Services
    Our consultants can accelerate your upgrade and help you unlock the value in your data.