Upgrade to Tableau Server 2019.1

Planning an upgrade to Tableau Server 2019.1? Start here!

Beginning with 2018.2, please note that the following administration maintenance tasks have changed for Windows:

Installation - The Installation process has changed significantly. Be sure to read the documentation before starting any installation or upgrade.

Upgrade – The upgrade process is new and differs, depending on whether you are upgrading from version 2018.2.x or from a version earlier than 2018.2. Do not upgrade without first reading the procedures for how to upgrade specific to your scenario.

Uninstall - Uninstall works differently now as well. With version 2018.2 and later you do not need to uninstall until after you have upgraded Tableau.


Guide to Upgrading

Inform Your Users



Extend the value of your data across your entire organization with Tableau Server. The Tableau Server platform is easy to deploy, scale, and monitor.

What's New?

What Has Changed?

New in Tableau Server 2019.1

Start by reading
What's New in Tableau Server on Windows * What's New in Tableau Server on Linux

ASK Data

Natural language interface lets you get answers by simply asking questions

Ask Data is designed to work with any published datasource. Simply click on a data source of interest, via the data source page, and you will be directed to Ask Data. Newly published data sources will also be enabled with Ask Data by default. No additional steps are needed once the data source is published.

Fully integrated with the Tableau platform, Ask Data is easy to use, smart and powerful. Just type your questions into a text following the suggestions along the way.

For information, follow this link.

Tableau Prep Conductor

Scalable and reliable data preparation in a secure server environment

Tableau Prep Conductor is a new add-on product for Tableau Server and Tableau Online. It empowers IT departments, data stewards and analysts to consistently deliver prepared data in a scalable and reliable environment. For the first time, customers can centralize the scheduling, monitoring, and administration of data preparation performed in Tableau Prep Builder, which is the new name for Tableau Prep to distinguish it from Prep Conductor.

Prep Conductor unleashes the full potential of Tableau Prep by operationalize your data prep experience through Tableau Server integration.

Prep Conductor should feel familiar, because it is using all the existing Tableau Server frameworks that help to schedule data source refreshes, organize your Tableau content, and collaborate within your organization.

For more information, follow this link.

Export to PowerPoint from Tableau Server

Export snapshots of Tableau workbooks to PowerPoint from Tableau Server

Tableau will capture static images from a workbook and export them into PowerPoint. Each tab in the workbook shows up in a separate PowerPoint slide. A title slide is added to the PowerPoint which contains the name of the workbook as well as a link back to the workbook on Tableau Server. Date and time published is also recorded in the title slide.

During authoring, users can select a new custom size named PowerPoint (1600x900) that helps them create a viz that will look great in PowerPoint.

For information, follow this link.

Tableau Services Manager (TSM)

As of Tableau Server 2018.2, Tableau Services Manager (TSM) is now available for Windows as well as Linux, and replaces tabadmin. This new web-based server configuration and management application contains a new user experience for server administrators – a command-line interface (CLI) and a web interface (both interact with the new TSM REST API).

For more information about TSM, see the following helpful resources:

  • Tableau Services Manager Overview
  • Comparing Functionality of tabadmin and TSM
  • Migrate from Tabadmin to the TSM CLI
  • TSM web interface
  • Log File Snapshots (Archive Logs)
  • Tableau Server on Linux Upgrade information

    Are you upgrading Tableau Server on Linux to 2018.2?

  • For Tableau Server on Linux, be sure to follow the detailed instructions outlined in the following Tableau Help article: Upgrade Tableau Server on Linux from 10.5.
  • Important: Failing to follow these steps may display warnings and cancel your upgrade. These extra steps only need to be done once during the upgrade to 2018.2.
  • Share workbooks and data extracts with other users in your organization using Tableau Server!

    Read through the links below for advanced knowledge and details:

  • Tech Specs
  • Tableau Server on Linux Requirements (Sudo / static address / drivers)
  • Migrate from Windows to Linux
  • Troubleshoot Tableau Server on Linux
  • LINUX: Troubleshoot Tableau Server Install and Upgrade
  • Tableau Services Manager replaces the following tools from previous versions of Tableau Server:
    • Tableau Server Configuration utility
    • tabadmin command line utility
    • Tableau Server Monitor
  • Troubleshooting Extracts on Tableau Server

    If your users experience or report any of the following behaviors while performing an extract task, they may be running into an incompatibility scenario. Please redirect them to the following Knowledge Base articles to resolve the error(s).

  • "This workbook uses a .hyper extract and is not compatible with this version of Tableau. Open this workbook in Tableau 10.5 or later."
  • "Export as version" grayed out for workbooks with .hyper extract.
  • "The document cannot be downgraded, because it contains direct connections to .hyper extracts."
  • The View changes after upgrading (becomes blank, fewer marks in the view, more null values when you inspect the summary data, or the view itself has a different shape).
  • For more information about updating extract data sources that are published to Tableau Server, see Update Server Data Sources That Are Using Extracts in Tableau Help.
  • Get Help

    Technical Support
    Open a support case. For the fastest possible support, please include the following information:
  • Screenshots of the issue and any error messages (expanded)
  • How far you were into the upgrade process
  • Server logs
  • Note: you can take a log file snapshot and send it to Tableau Support directly from the Tableau Services Manager UI or CLI.
  • msinfo32.exe system report
  • Best times to call

  • Complimentary Server Upgrade Assistance
    Complimentary service is available at no charge to current customers with Maintenance.

    Professional Services
    Our consultants can accelerate your upgrade and help you unlock the value in your data.