Know Before you Upgrade
Note: Tableau Server versions 2019.3 - 2020.3 will be ending maintenance early on November 11, 2021. For more information, see this Knowledge Base article.
Beginning in Tableau Server 2020.4, Tableau Server configured for mutual SSL authentication will block authentication of users with client certificates that use the SHA-1 signing algorithm. Users who attempt to login with SHA-1 client certificates will encounter an "Unable to sign in" error. For more information about responding to this change, see this Knowledge Base article.
To learn more about additional changes and improvements to various versions of Tableau Server, see this Help article.
Troubleshooting Tableau Server
Having trouble with an upgrade? Review our troubleshooting guide to resolve common issues.
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New in Tableau Server 2021.3
- Preparing for Upgrade
- Upgrading from 2018.2 and Later (Windows)
- Upgrade from Tableau Server 2018.1.x or Earlier (Windows) remains the same.
New for Server or Site Administrators
Tableau Notifications in Slack
Rename Published Data Sources
Explain Data Improvements
Improvements to the Data Prep Experience and Tableau Catalog
Improved Web Authoring Capabilities
ISO-8601 Calendar Support Improvements
We're expanding ISO-8601 support to more and more databases. This release we've added support for the DB2 connector.
Tableau Services Manager (TSM)
As of Tableau Server 2018.2, Tableau Services Manager (TSM) is now available for Windows as well as Linux, and replaces tabadmin. This new web-based server configuration and management application contains a new user experience for server administrators – a command-line interface (CLI) and a web interface (both interact with the new TSM REST API).
For more information about TSM, see the following helpful resources:
Upgrading from Older Versions
Upgrading Tableau Server on Windows from 2018.1 And Earlier Versions
Beginning with 2018.2, please note that the following administration maintenance tasks have changed for Windows:
Installation - The Installation process has changed significantly. Be sure to read the documentation before starting any installation or upgrade.
Upgrade – The upgrade process is new and differs, depending on whether you are upgrading from version 2018.2.x or from a version earlier than 2018.2. Do not upgrade without first reading the procedures for how to upgrade specific to your scenario.
Uninstall - Uninstall works differently now as well. With version 2018.2 and later you do not need to uninstall until after you have upgraded Tableau.
Watch the video Upgrading to Tableau Server with TSM
Upgrading Tableau Server on Linux to 2018.2
- For Tableau Server on Linux, be sure to follow the detailed instructions outlined in the following Tableau Help article: Upgrade Tableau Server on Linux from 10.5.
- Important: Failing to follow these steps may display warnings and cancel your upgrade. These extra steps only need to be done once during the upgrade to 2018.2.
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Read through the links below for advanced knowledge and details:
- Tech Specs
- Tableau Server on Linux Requirements (Sudo / static address / drivers)
- Migrate from Windows to Linux
- Troubleshoot Tableau Server on Linux
- LINUX: Troubleshoot Tableau Server Install and Upgrade
- Tableau Services Manager replaces the following tools from previous versions of Tableau Server:
- Tableau Server Configuration utility
- tabadmin command line utility
- Tableau Server Monitor
- Knowledge Base
- Tableau Server Support Resources
- Troubleshoot Known Tableau Server Issues
- Windows: Troubleshoot Tableau Server Install and Upgrade
- Linux: Troubleshoot Tableau Server Install and Upgrade
- The best place to get answers from fellow admins: Tableau Server Administration Community
- First time admin? Start with Everybody's Server Install Guide.
- Screenshots of the issue and any error messages (expanded)
- How far you were into the upgrade process
- Server logs
- Note: you can take a log file snapshot and send it to Tableau Support directly from the Tableau Services Manager UI or CLI.
- msinfo32.exe system report
- Best times to call