Upgrade to Tableau Server 2019.2

Planning an upgrade to Tableau Server 2019.2? Start here!

Beginning with 2018.2, please note that the following administration maintenance tasks have changed for Windows:

Installation – The Installation process has changed significantly. Make sure to read the documentation before starting any installation or upgrade.

Upgrade – The upgrade process is new and differs depending on whether you are upgrading from version 2018.2.x or from a version earlier than 2018.2. Do not upgrade without first reading the specific upgrade procedures for your scenario.

Uninstall – Uninstall works differently now as well. With version 2018.2 and later, you do not need to uninstall until after you have upgraded Tableau.

Watch the video Upgrading to Tableau Server with TSM


Guide to upgrading

Inform your users



Extend the value of your data across your entire organisation with Tableau Server. The Tableau Server platform is easy to deploy, scale and monitor.

What's new?

What’s changed?

New in Tableau Server 2019.2

Start by reading
What's new in Tableau Server on Windows * What's new in Tableau Server on Linux

2 new languages added to Tableau products and support Knowledge Base!

Traditional Chinese and British English added to supported languages

With the launch of Tableau Desktop and Server 2019.2 two new languages, Traditional Chinese (zh-TW) and British English (en-GB), have been added to our supported languages. The new language additions reflect the rapidly growing number of Tableau customers from all corners of the world that we want to serve in their native languages.

Explore the support Knowledge Base in all 10 languages.

Ask Data gets conversational

Ask more sophisticated questions

You can now add calculations on the fly. No need to build them into the data source. For example, type “Avg Sales/Avg Profit”, hit Enter, and Ask Data automatically divides the measures for you.

A new user interface allows for more conversational interactions as you explore your data. For example, you can replace a statement from an existing question by simply typing the request. To change “average sales by region” to “average profit by region”, all you need to type is “replace sales with profit” and Ask Data takes care of the rest, making it easier to iterate as you think of new questions.

For information, follow this link.

Tableau Prep Conductor 2019.2 released

Scalable and reliable data preparation in a secure environment

Tableau Prep Conductor, which was launched as an add-on product for Tableau Server in 2019.1, has been upgraded.

Prep Conductor empowers IT departments, data stewards and analysts to consistently deliver prepared data in a scalable and reliable environment. For the first time, customers can centralise the scheduling, monitoring, and administration of data preparation performed in Tableau Prep Builder, which is the new name for Tableau Prep to distinguish it from Prep Conductor.

Prep Conductor unleashes the full potential of Tableau Prep by operationalising your data prep experience through Tableau Server integration.

Prep Conductor should feel familiar, because it uses all the existing Tableau Server frameworks that help you schedule data source refreshes, organise your Tableau content and collaborate within your organisation.

For more information, follow this link.

Homecoming for Tableau Server and Tableau Online

Brand-new home page and redesigned navigation for Tableau Server and Tableau Online

Users publish and share data visualisations on Tableau Server or Tableau Online all the time, but the growing volume of data content means that you need a quick way to locate the most relevant data from all the content available on your Tableau sites.

To address this need, a brand-new home page and a fully redesigned navigation experience for Tableau Server and Tableau Online are now available to help you get to your content faster than ever. Here are some of the features:

  • A home page with easy access to your most important content.
  • Dedicated Favourites and Recents page to quickly get back to where you left off.
  • Welcome messages based on your role and call-to-actions to help new users get started.
  • Customisable navigation and a compact viz header to maximise your viewing space

The home page can be accessed from the left-hand navigation section of any Server or Online site. Users will see the home page as soon as they sign in to their sites.

For information, follow this link.

Tableau Services Manager (TSM)

As of Tableau Server 2018.2, Tableau Services Manager (TSM) is now available for Windows as well as Linux, and replaces tabadmin. This new web-based server configuration and management application contains a new user experience for server administrators – a command-line interface (CLI) and a web interface (both interact with the new TSM REST API).

For more information about TSM, see the following helpful resources:

Tableau Server on Linux upgrade information

Are you upgrading Tableau Server on Linux to 2018.2?

  • For Tableau Server on Linux, make sure to follow the detailed instructions outlined in the following Tableau Help article: Upgrade Tableau Server on Linux from 10.5.
  • Important: Failing to follow these steps may result in warnings being displayed and your upgrade being cancelled. These extra steps only need to be followed once during the upgrade to 2018.2.
  • Share workbooks and data extracts with other users in your organisation using Tableau Server!

    Read through the links below for advanced knowledge and details:

  • Tech specs
  • Tableau Server on Linux requirements (sudo / static address / drivers)
  • Migrate from Windows to Linux
  • Troubleshoot Tableau Server on Linux
  • Linux: Troubleshoot Tableau Server installation and upgrade
  • Tableau Services Manager replaces the following tools from previous versions of Tableau Server:
    • Tableau Server configuration utility
    • tabadmin command line utility
    • Tableau Server Monitor
  • Troubleshooting extracts on Tableau Server

    If your users experience or report any of the following behaviours while performing an extract task, they may be running into an incompatibility scenario. Please redirect them to the following Knowledge Base articles to resolve the error(s).

  • "This workbook uses a .hyper extract and is not compatible with this version of Tableau. Open this workbook in Tableau 10.5 or later."
  • "Export as version" grayed out for workbooks with .hyper extract.
  • "The document cannot be downgraded, because it contains direct connections to .hyper extracts."
  • The view changes after upgrading (becomes blank, fewer marks in the view, more null values when you inspect the summary data, or the view itself has a different shape).
  • For more information about updating extract data sources that are published to Tableau Server, see Update Server data sources that are using extracts in Tableau Help.
  • Get help

    Technical support
    Open a support case. For the fastest possible support, please include the following information:
  • Screenshots of the issue and any error messages (expanded)
  • How far you were into the upgrade process
  • Server logs
  • Note: you can take a log file snapshot and send it to Tableau Support directly from the Tableau Services Manager UI or CLI.
  • msinfo32.exe system report
  • Best times to call

  • Professional Services
    Our consultants can accelerate your upgrade and help you unlock the value in your data.