Upgrade Assistance

Upgrade to the latest version of Tableau.

Tableau Server and Tableau Desktop are continually updated to include new features, improved database compatibility, easier access and more. If you experience any issues upgrading, please contact Support or connect with our Consulting Services team.

Consulting Upgrade

Our Consulting Services team is ready to help with custom upgrade services and consulting. Tableau Consultants are experienced in upgrading Tableau Server and will minimize your downtime while providing Tableau 10 specific training to your business users and Tableau Server admins. Contact our team today to get started.

Complimentary Upgrade Assistance

Tableau will provide Complimentary Upgrade Assistance to customers. This complimentary upgrade assistance is currently only available in English. This program is free for organizations that have active maintenance and a 1 single node core or interactor installation of Tableau Server. Learn more about the program or sign up now for Upgrade Assistance. This complimentary program has limited availability, and cases are assigned on a first come first served basis. For urgent or complex upgrade requests, please contact our Consulting Services team.
Complimentary Assistance* Consulting Upgrade
Environments Upgraded 1 node core or interactor Multi-node
Work Location Remote On-Site
Duration of Support 2-4 hours 6-8 days
Availability Monday-Friday EST 9am-9pm Anytime

Planning, Upgrade, and Validation

Upgrade Planning Call + +
Review Upgrade Checklist + +
Perform Upgrade + +
Validate Upgrade + +
Risk Mitigation Session +
Customized Upgrade Plan +
Documentation on Configuration +
Work with Support to Resolve Issues +

Systems & Process Review

Analysis of Current Usage +
Architecture Review + Plan to Scale +
Data Strategy + Governance +
Backup + Disaster Recovery Strategy +
Identify + Address Poor Performance +

Hands-On Workshop

Desktop New Features Workshop +
Project & Site Ownership Training +
Server Admin Training +
Customized Server Admin Views +
* Current Maintenance Required
non-humans click here