Extract-refresh fail? Get an email alert in Tableau 10

Update: Tableau 10 is here! Download now to try out the feature outlined below.

Many of us rely on a scheduled extract refresh to update our vizzes. And when a refresh fails without notice, we might unknowingly base our decisions on stale data.

Tableau Server 10 includes an email-notification feature. It alerts all affected parties when a failure occurs, and suggests a fix for that failure. Both the owner of the published data source as well as the owners of published workbooks containing that data source will be notified.

Here’s an example of an email notification:

How do I unsubscribe?

Email notification is on by default in Tableau Server 10. You can turn off these notifications at three levels:

  • User: Users can turn off email notifications for the site they are working in on their user-properties page. Look for the checkbox under “email notification" (see example below).
  • Site: Site administrators can turn off notifications for all users on a site on the Site Settings page. Look for the checkbox under “email notification.”
  • Server-wide*: Tableau Server administrators can turn off notifications for all sites with this tabadmin command:
  • tabadmin set backgrounder.send_email_on_refresh_failure false

(*When notifications are off server-wide, the “email notification” sections for sites and users aren’t available)

This user-properties page shows the email-notification section and the checkbox to turn it off.

Join the beta

We hope you find this feature helpful, and we’d love your feedback. Please join the beta program and let us know what you think.

Learn more about Tableau 10

Tableau 10 includes a brand new look and feel, and a host of new features to help you prep, analyze, and share your insights even faster. Check out our Coming Soon page for details.

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