Reacting to support incidents fast is good. Predicting them proactively is even better. Tableau provides adaptive analytics to help you shorten case durations, improve the customer experience, and ensure you have the right resources in place. Build a visual command center in minutes that puts you at the helm of the case workflow with real-time accuracy. Evaluate past cases across time and at multiple levels of detail, right in the room with your team, or anytime with interactive web dashboards. Highlight successes and identify what drives them, and find opportunities for improvement—it’s easy with Tableau.