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Gartner: Coronavirus (COVID-19) Outbreak: Short- and Long- Term Actions for CIOs

Per Gartner, “COVID-19 has disrupted operations and will have prolonged impacts on business continuity, working methods, and growth patterns. CIOs need to respond to the crisis with both short- and long-term actions to increase resilience against future disruptions, and prepare for rebound and growth.”

"When traditional channels and operations are impacted by the outbreak, the value of digital channels, products, and operations become immediately obvious and CIOs can present a more convincing business case. This is a wake-up call for organizations that focus on daily operational needs at the expense of investing in digital business and long-term resilience. Organizations that can quickly rebalance business priorities and technology investment are in a much better position to capture future growth.”

“This research aims to help CIOs to not only respond to the impacts of COVID-19, but also demonstrate leadership to increase business resilience and prepare for rebound and future growth.”

Gartner, Coronavirus (COVID-19) Outbreak: Short- and Long-Term Actions for CIOs, 4 March 2020, Sandy Shen, Owen Chen, Arnold Gao, Lily Mok, Julian Sun, Deacon D.K Wan

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner Magic Quadrant for Analytics and Business Intelligence Platforms, February 11 2020, James Richardson, Rita Sallam, Kurt Schlegel, Austin Kronz, Julian Sun. This report was named Magic Quadrant for Business Intelligence and Analytics Platforms (2013-2017), Magic Quadrant for Analytics and Business Intelligence Platforms (2018-2019). Appeared as Tableau Software in the Magic Quadrant for Business Intelligence and Analytics Platforms, 2013.