Upgrade to the latest version of Tableau.
Tableau Server and Tableau Desktop are continually updated to include new features, improved database compatibility, easier access and more. If you experience any issues upgrading, please contact Support or connect with our Consulting Services team.
Consulting Upgrade
Our Consulting Services team is ready to help with custom upgrade services and consulting. Tableau Consultants are experienced in upgrading Tableau Server and will minimize your downtime while providing Tableau 10 specific training to your business users and Tableau Server admins. Contact our team today to get started.
Complimentary Upgrade Assistance
Tableau will provide Complimentary Upgrade Assistance to customers. This complimentary upgrade assistance is currently only available in English. This program is free for organizations that have active maintenance and a 1 single node core or interactor installation of Tableau Server. Learn more about the program or sign up now for Upgrade Assistance. This complimentary program has limited availability, and cases are assigned on a first come first served basis. For urgent or complex upgrade requests, please contact our Consulting Services team.
| Complimentary Assistance* | Consulting Upgrade | |
|---|---|---|
| Environments Upgraded | 1 node core or interactor | Multi-node |
| Work Location | Remote | On-Site |
| Duration of Support | 2-4 hours | 6-8 days |
| Availability | Monday-Friday EST 9am-9pm | Anytime |
Planning, Upgrade, and Validation |
||
| Upgrade Planning Call | + | + |
| Review Upgrade Checklist | + | + |
| Perform Upgrade | + | + |
| Validate Upgrade | + | + |
| Risk Mitigation Session | + | |
| Customized Upgrade Plan | + | |
| Documentation on Configuration | + | |
| Work with Support to Resolve Issues | + | |
Systems & Process Review |
||
| Analysis of Current Usage | + | |
| Architecture Review + Plan to Scale | + | |
| Data Strategy + Governance | + | |
| Backup + Disaster Recovery Strategy | + | |
| Identify + Address Poor Performance | + | |
Hands-On Workshop |
||
| Desktop New Features Workshop | + | |
| Project & Site Ownership Training | + | |
| Server Admin Training | + | |
| Customized Server Admin Views | + | |
* Current Maintenance Required