Customer success
Your success is our success – let us help you
Let us help
Our Customer Success Team can guide you through our license management process, renewals, customer resources, and more. Contact us to meet your dedicated Customer Success Manager or check out our FAQ to get your renewal questions answered.
Your benefits
Tableau subscriptions provide access to the product and also gives you access to ongoing product upgrades and Technical Support. For customers using perpetual licenses, staying active on Product Maintenance provides access to product upgrades and Technical Support. More information about Maintenance and Subscriptions can be found in our FAQ.
What you need to know
New to Tableau? Learn all about the customer portal, license administration, support cases, and resources available to you in the short videos below.
Quick Links
Helpful videos
| Video Title | Length | |
|---|---|---|
Portal OverviewIntroduction to the Customer Portal. This video will show you how to assign and manage your Tableau assets. |
7:55 | Watch Now |
Adding and Managing Portal UsersLearn how to grant others access to your Tableau Customer Portal. |
1:42 | Watch Now |
License Registration InformationLearn how to find the registration history of a specific license. |
1:31 | Watch Now |
Other resources
Community
Training
Consulting