Customer success
Your success is our success – let us help you
Let us help
Our Customer Success Team can guide you through our license management process, renewals, customer resources, and more. Contact us to meet your dedicated Customer Success Manager or check out our FAQ to get your renewal questions answered.
Your benefits
Tableau subscriptions provide access to the product and also gives you access to ongoing product upgrades and Technical Support. For customers using perpetual licenses, staying active on Product Maintenance provides access to product upgrades and Technical Support. More information about Maintenance and Subscriptions can be found in our FAQ.
What you need to know
New to Tableau? Learn all about the customer portal, license administration, support cases, and resources available to you in the short videos below.
Quick Links
Helpful videos
| Video Title | Length | |
|---|---|---|
Welcome to TableauGet to know all of your available resources such as our Knowledge Base and Technical Support team. |
7:11 | Watch Now |
Get your Tableau Prep KeyFind out where to find your Tableau Prep key in the Customer Portal. |
2:11 | Watch Now |
Portal OverviewLooking to manage your licenses? This video will show you how to assign keys, check expiration dates and more. |
7:42 | Watch Now |
Adding and Managing Portal AdministratorsLearn how to grant others access to your Tableau Customer Portal. |
1:31 | Watch Now |
Assigning and Transferring Desktop KeysNeed to assign a key or reassign a key to a new user? This video is for you. |
3:49 | Watch Now |
Managing Tableau Online UsersLearn how Tableau Online administrators manage users. |
2:14 | Watch Now |
Key Registration InformationLearn how to find the registration history of a specific license. |
1:34 | Watch Now |
Support CasesHave a question or need help? Learn how to take advantage of our Technical Support team. |
3:19 | Watch Now |
ทำความรู้จักกับ Tableauขอต้อนรับสู่ Tableau! ฝ่ายดูแลความสำเร็จของลูกค้าของ Tableau มุ่งมั่นทุ่มเทเพื่อช่วยให้คุณประสบความสำเร็จ ในการสัมมนาทางเว็บสั้นๆ นี้ เราจะแนะนำวิธีใช้เครื่องมือและแหล่งข้อมูลที่มีประโยชน์ของ Tableau. |
22:00 | Watch Now |
Mengenal TableauSelamat Datang di Tableau! Tonton webinar ini jika Anda adalah pelanggan baru Tableau. Anda akan mempelajari sumber daya penting untuk kesuksesan Anda. |
16:00 | Watch Now |
Kenali TableauSelamat Datang ke Tableau! Tonton webinar ini jika anda ialah pelanggan Tableau yang baru. Anda akan mempelajari tentang pelbagai sumber penting untuk membantu anda mencapai kejayaan. |
16:00 | Watch Now |
Other resources
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