Customer success

Your success is our success – let us help you

Let us help

Our Customer Success Team can guide you through our license management process, renewals, customer resources, and more. Contact us to meet your dedicated Customer Success Manager or check out our FAQ to get your renewal questions answered.

Your benefits

Tableau subscriptions provide access to the product and also gives you access to ongoing product upgrades and Technical Support. For customers using perpetual licenses, staying active on Product Maintenance provides access to product upgrades and Technical Support. More information about Maintenance and Subscriptions can be found in our FAQ.

What you need to know

New to Tableau? Learn all about the customer portal, license administration, support cases, and resources available to you in the short videos below.



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Have a question about renewing your subscription or maintenance? We have an answer.


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Helpful videos

Video Title Length
Welcome to Tableau

Get to know all of your available resources such as our Knowledge Base and Technical Support team.

7:11
Portal Overview

Looking to manage your licenses? This video will show you how to assign keys, check expiration dates and more.

7:42
Adding and Managing Portal Administrators

Learn how to grant others access to your Tableau Customer Portal.

1:31
Assigning and Transferring Desktop Keys

Need to assign a key or reassign a key to a new user? This video is for you.

3:49
Managing Tableau Online Users

Learn how Tableau Online administrators manage users.

2:14
Key Registration Information

Learn how to find the registration history of a specific license.

1:34
Support Cases

Have a question or need help? Learn how to take advantage of our Technical Support team.

3:19
ทำความรู้จักกับ Tableau

ขอต้อนรับสู่ Tableau! ฝ่ายดูแลความสำเร็จของลูกค้าของ Tableau มุ่งมั่นทุ่มเทเพื่อช่วยให้คุณประสบความสำเร็จ ในการสัมมนาทางเว็บสั้นๆ นี้ เราจะแนะนำวิธีใช้เครื่องมือและแหล่งข้อมูลที่มีประโยชน์ของ Tableau.

22:00
Mengenal Tableau

Selamat Datang di Tableau! Tonton webinar ini jika Anda adalah pelanggan baru Tableau. Anda akan mempelajari sumber daya penting untuk kesuksesan Anda.

16:00
Kenali Tableau

Selamat Datang ke Tableau! Tonton webinar ini jika anda ialah pelanggan Tableau yang baru. Anda akan mempelajari tentang pelbagai sumber penting untuk membantu anda mencapai kejayaan.

16:00