Support
Common Errors and How-to Guides
Licensing
- Error "max extra activations exceeded" or "Your Tableau product key has been activated on the maximum number of computers"
- Tableau Cloud Getting Started and Unable To Access Site After Purchase
- Managing Tableau Product Keys in the Customer Portal
- Error "Tableau Server is unlicensed" After Restarting Software or Rebooting VM Due to a Non-Static Host or Expired License Key
- Error code '101' or '100' TABLEAU_ERROR_LICENSING_INTERNAL when Activating Tableau Server
- Error "There was an unexpected error while trying to repair Trusted Storage" Activating or Installing on a Mac
- Error "Some of your product keys could not be synchronized" or "116 tableau_error_licensing_resync_general"
- Errors "Setting site role for user to '<siterole>' failed" or "Insufficient licenses. Setting user roles to '<siterole>' failed."
- Error "The product key <key> has already been activated" Activating Tableau Server
- Getting Started with the Customer Portal
Data Connectivity
- Connect to Your Data
- Supported Connectors
- TDE File Deprication
- An error occurred while communicating with data source 'Extract' cancelled. DataServiceFailure
- Error “Unable to connect to data source with the supplied credentials, or no credentials provided”
- Error "Unable to connect to the data source" Or "User(s) do not have permission to access datasource" Accessing Published Workbooks
- Unable to download Spark SQL, Microsoft SQL Server for Mac, or Kyvos drivers
Performance and Stability
- Optimize Workbook Performance in Tableau
- Dashboard Load Times Accelerator
- Design Auditor Accelerator
- Error "Could not connect to TSM Controller at 'https://servername:8850'" Running TSM Commands
- After Running Out Of Hard Disk Space A Few Processes Are Not Able To Start
- Gateway Service Does not Start and Tableau Server is Degraded
- Improving Performance by Using Antivirus Exclusions
Security and Authentication
- Unable To Access or Activate Tableau Cloud Site After Purchase
- Tableau Cloud MFA (multi-factor authentication) FAQ
- Intermittent Error "Unable to Sign In" with SAML SSO on Tableau Server
- OAuth Security Improvements Requiring Reauthentication in Tableau Cloud
- Resetting the Administrator Password or Account
- Cannot Login after Attempting to Configure Tableau Cloud Site SAML or Google Authentication
Resources
How-To & Troubleshooting
Find answers to technical questions and issues in our Knowledge Base articles.
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Discover resources that will help you learn and understand Tableau products.
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Watch free online videos and get hands-on training with these educational resources.
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