Tableau for Industries
Telstra Transforms its enterprise customer experience with Tableau
CRM Analytics helps Telstra surface contextual insights for each service interaction, helping them to be more proactive, and make tailored recommendations.
Telia sparks innovation with Tableau embedded analytics
See how Telia puts its data to work to find new insights that spark innovation and create new revenue streams.
Tableau plays a key role in driving Swisscom’s data-driven company transformation, already helping to add more than 1,000 monthly active users within a span of 1.5 years.
Pradeep FernandoVP Product Management, Data, Analytics & AI, Swisscom
Swisscom shapes next generation of digital solutions with real-time analytics
See why Swisscom thinks interactive, visual analytics, and speed to insight are key to its success.
Verizon sees a 43% reduction in support calls with Tableau
Verizon improved their effectiveness when handling customer calls, reduced the number of repeated calls and achieved a 43 percent reduction in call volume.
Telefónica Tech helps customers unlock Big Data and IoT value with Tableau
See how Telefónica Tech uses Tableau to help business customers unlock the value of Big Data and IoT.
Additional resources
Sinch simplifies data to support rapid growth with Tableau
Blog
Hear how cloud communications services provider, Sinch, has used Tableau to accelerate the development of a data centric culture.
Optus reveals its recipe for building scalable self-service experiences and digital solutions by embracing a data-driven strategy
Blog
Hear how Optus built the strategy that helped their entire organization work in agile ways and make data-driven decisions to keep up with customers’ increasing demands for simple digital experiences.
Communications service providers are changing the approach to customer engagement
Ebook
See how communications leaders can use data to address four of today’s toughest challenges.
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Choose the best analytics option for you.
Solutions
Products and use cases
Embedded Analytics
Deliver added value to your customers, partners, and employees with modern self-service analytics.
CRM Analytics
Unlock the power of your data with AI-driven analytics and actionable insights.
Jumpstart analysis with Tableau Accelerators
Get expert-built dashboards to address communications-specific business needs with Accelerators on the Tableau Exchange.
Tableau Partner Network
Need help solving your toughest data challenges? We’ve got you. With more than 1,200 partners—including resellers, services, and technology—it’s easy to get the right support for your business.
Visualize communications data
Track customer churn metrics
Monitor performance and customer churn across service type, accounts, demographics, and more.
Salesforce and Tableau
A complete intelligence platform built on the world’s #1 CRM, Salesforce, CRM Analytics offers communications companies a native analytics experience. To boost productivity, Salesforce users can surface intelligent, actionable insights—right within their workflow.
Learn more
Optimizing customer experiences with Customer 360
Revenue intelligence with Customer 360
Engage customers with data and AI
Tableau for departments
Departments across organizations worldwide are empowering their people with data. Learn how departments are driving business forward with Tableau.
Technology integrations
Organizations are finding opportunities to integrate Tableau with their existing technologies to drive business forward.