Measuring Customer Satisfaction
Many businesses have survey data somewhere, waiting for better analysis. Using a survey containing ratings from 1 to 10, this analytical view correlates ratings of overall satisfaction, firm expertise, and likelihood to recommend for several customer segments. Each circle represents a segment defined by the combination of industry, job function, gender, and product. Size corresponds to the number of customers in that segment.
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Why is Alaska so empty?
This #VizOfTheDay by Anindita Mitra utilizes high-contrast geospatial mapping to visualize the extreme imbalance between Alaska’s land mass — the largest of any U.S. state — and its human footprint.
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