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Measuring Customer Satisfaction

Many businesses have survey data somewhere, waiting for better analysis. Using a survey containing ratings from 1 to 10, this analytical view correlates ratings of overall satisfaction, firm expertise, and likelihood to recommend for several customer segments. Each circle represents a segment defined by the combination of industry, job function, gender, and product. Size corresponds to the number of customers in that segment.

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The Seven

This #VizOfTheDay by Tableau Visionary Kevin Flerlage, featuring a radial chart, reveals how many superheroes were part of The Seven in each episode of TV series The Boys. Explore this #DataPlusTV entry inspired by Hall of Fame Visionary Ken Flerlage.

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