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Measuring Customer Satisfaction

Many businesses have survey data somewhere, waiting for better analysis. Using a survey containing ratings from 1 to 10, this analytical view correlates ratings of overall satisfaction, firm expertise, and likelihood to recommend for several customer segments. Each circle represents a segment defined by the combination of industry, job function, gender, and product. Size corresponds to the number of customers in that segment.

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Melbourne in Motion - V02

This #VizOfTheDay by Guido Greger blends a radial time series, geospatial mapping, and interactive filtering to reveal 13+ years of pedestrian activity in Melbourne — highlighting sensor expansion, weekly patterns, and major activity drops. Inspired by Andy Kriebel.

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