Measuring Customer Satisfaction
Many businesses have survey data somewhere, waiting for better analysis. Using a survey containing ratings from 1 to 10, this analytical view correlates ratings of overall satisfaction, firm expertise, and likelihood to recommend for several customer segments. Each circle represents a segment defined by the combination of industry, job function, gender, and product. Size corresponds to the number of customers in that segment.
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Celebrating Canada's Social Workers
This #VizOfTheDay by Dennis Kao visualizes Canada’s social workers as a symbolic tree, using a unit-style design where each leaf represents an individual. By combining color encoding and narrative design, it highlights both the scale and the human impact behind the data. Explore the viz.
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