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Measuring Customer Satisfaction

Many businesses have survey data somewhere, waiting for better analysis. Using a survey containing ratings from 1 to 10, this analytical view correlates ratings of overall satisfaction, firm expertise and likelihood to recommend for several customer segments. Each circle represents a segment defined by the combination of industry, job function, gender and product. Size corresponds to the number of customers in that segment.

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Non-English Films Breaking Best Picture Barriers

Beeswarm for Best Picture. This #VizOfTheDay by Becca B. highlights the 16 non-English films that earned Academy Award nominations. Using Tristan Guillevin’s beeswarm generator, this #DataPlusMovies viz shows Best Picture nominees and winners since 1924.

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