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Measuring Customer Satisfaction

Many businesses have survey data somewhere, waiting for better analysis. Using a survey containing ratings from 1 to 10, this analytical view correlates ratings of overall satisfaction, firm expertise and likelihood to recommend for several customer segments. Each circle represents a segment defined by the combination of industry, job function, gender and product. Size corresponds to the number of customers in that segment.

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Six decades of a Legendary British Spy

One iconic British spy over six decades. This #VizOfTheDay, a 2025 Iron Viz entry by Frederic Fery, explores ratings, budgets, and legendary actors with bar, sankey, and network charts.

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