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Measuring Customer Satisfaction

Many businesses have survey data somewhere, waiting for better analysis. Using a survey containing ratings from 1 to 10, this analytical view correlates ratings of overall satisfaction, firm expertise and likelihood to recommend for several customer segments. Each circle represents a segment defined by the combination of industry, job function, gender and product. Size corresponds to the number of customers in that segment.

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Noise Solution 2

This #VizOfTheDay by Dennis Kao displays the well-being of 35 youth participants across 3 scales according to Self-determination Theory. He visualizes critical shifts in their autonomy, competence, and relatedness levels using a 3-axis radial and ternary chart and plots them over time in a line chart. 

Explore this #DataChangeMakers project.

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