Tableau : How would you describe your Tableau experience?
Béatrice : There is much talk today about the possibility to go shopping, because everything can be bought online ... Fortunately, such a vision is still far from reality and trade are critical to guide the choices of customers.
I was accompanied throughout the decision process and I have access to different information and resources. At no time have I felt myself "a small client" given the size of my company and I got the impression of always belong to the great iconic groups of IT where I worked previously.
Tableau : In your opinion, what is one of Tableau’s big strengths?
Béatrice : I conducted tests with all tools available, and actually, the great strength of Tableau is the combination of its community, its sales representatives, all the tools it offers, and its tutorials.
After some training, I am now a daily user of Tableau Desktop, but with Tableau, you are never done learning because the possibilities are endless. So when I imagine something new or just when I have a doubt, I turn to the forum or the support and I made sure to get a response.
In addition, all of this is extremely ease of use. It's almost a pleasure to have a question!
Finally, the user experience is extraordinary. Sometimes I want to save time by contacting Tableau employees that I meet on events, and they always respond with professionalism and a smile.