Mission Critical Reliability
Regardless of your deployment size, Tableau Server provides you and your users with a consistent and reliable platform. Individual processes within Tableau will automatically restart if they degrade, keeping the server at peak performance without requiring manual oversight. High availability is natively supported on server clusters with three or more nodes; each node contributes to the quorum, and the group helps verify each other’s health. Redundancy and automatic failover of our Data Repository means there are no single points of failure for a cluster.
Hardware failures are the most common cause of software platform outages. When things go wrong, being able to quickly restore to the most recent backup is critical. Tableau supports live backups of the entire platform to multiple endpoints. The use of highly-redundant cloud infrastructure or on-premises VMs means that Tableau Server nodes can be quickly restored with minimal downtime. By supporting both live and extract data types, a restored Tableau Server is available immediately, even without access to the original data sources.
We understand the heightened demands of running a mission critical platform. That’s why Tableau is designed to meet your most stringent SLAs. In addition to Tableau Server’s native high availability and disaster recovery capabilities, our support for external load balancers and swappable VM nodes means you can automate failover and minimize the effects of downtime. Our licensing model supports redundant server components so you’re only paying for production environments.
Our customer’s confidence in the security of our solutions is paramount. We use industry-standard security protocols and best practices, keep our users well informed, and quickly respond to security issues on the rare occasion that they arise.
Tableau maintains a comprehensive set of IT controls which are regularly audited by independent firms to ensure we are meeting our compliance obligations. Tableau is in compliance with Sarbanes-Oxley and has worked with a certified public accounting firm to perform an in-depth audit of the control objectives and activities for Tableau Online.
Tableau Server Disaster Recovery
A well-defined Disaster Recovery plan with regular testing will prepare you and your enterprise to act quickly and precisely during a disaster so there is minimal impact to your business. Any event such as hardware failure, software failure, natural calamity, human error, or infrastructure failure that causes disruption to business continuity can be considered a disaster.
This whitepaper outlines how Tableau’s built-in backup and recovery technologies can be used to meet your DR needs.
Please note: This paper assumes you are running Tableau Server version 2018.2 or more recent, with Tableau Services Manager.