Let the transformation begin
To start, Shilton and his team trialed Tableau Online. “Tableau Online gave us a quick way to learn more about the technology, without getting involved in any complex set-up. In a few hours, with no training, we could create our own dashboards, drill down instantly into the data, and edit views,” he says.
After evaluating several other vendors, they quickly found that Tableau best suited their needs. Shilton said, “Compared with solutions from Microstrategy and Qlik, Tableau is more flexible and easy to use. It allows us to be agile and experimental; to share ideas at the click of a mouse.”
Skyscanner opted to purchase Tableau Desktop and Tableau Server. In Tableau, teams can connect directly to their data stored in Amazon Redshift. This solution provides a flexible, scalable data architecture alongside powerful visual analytics.
“We can spin up an Amazon Redshift cluster very easily; there’s no need to buy or administer any servers,” says Shilton. “When a dashboard is published to Tableau Server, the Tribes can access it securely from any browser or mobile device. We even track and monitor the monthly cost of the Amazon environment in Tableau.”
Skyscanner also uses Google BigQuery with Tableau and Python. “While in the past it was tricky to get a fully unsampled report based on specific segments of users flowing directly from Google Analytics Premium into a Tableau dashboard, now it is simply a matter of writing the query, creating a connection in Tableau to automatically refresh the data daily, and publishing this dashboard to the rest of the company.”
The company accesses free training videos, live online training, and the Tableau community forums to answer questions and develop their Tableau skills.