On-Demand Webinar

Tableau CRM: The Intelligent Experience for Healthcare

The demand and expectation for intelligence and personalization have impacted the healthcare industry in a major way. Patients and members expect personalization, price transparency, lower costs, and trust. As such, payers and providers need actionable insights to provide the optimal patient and member experience.

Join this session to learn how Tableau CRM offers payers and providers a native analytics experience that allows their Salesforce users to surface intelligent, actionable insights right within their CRM workflow to improve the member and patient experience.

About the speakers


Jeff Chen

Product Marketing Manager, Tableau

Erik Okerholm

Lead Solution Engineer, Tableau CRM, Healthcare at Salesforce

Erik Okerholm is a Lead Solution Engineer for Healthcare Analytics at Salesforce and Tableau. Erik has over 30 years experience in Healthcare, with over 25 years focusing on Business Intelligence. He has his Master of Health Administration (MHA) and Master of Information Management (MIM).

A former Duke University Medical Center Hospital Administrative Fellow, and Medical Student at The Ohio State University College of Medicine, Erik is super passionate about improving patient outcomes using advanced analytics & artificial intelligence to help foster change.

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