On-Demand Webinar

Tableau for Call Centers

Is Contact/Call Center efficiency important to your agency? Agencies are faced with both record request volumes and limited staff bandwidth. Watch this webinar to learn how you can use Tableau and Salesforce to reduce resolution times, reduce volumes and rapidly address citizen questions.

In this webinar, we are joined by Anthony Young, Senior Manager of Solution Engineering at Tableau as well as by others from Tableau & Salesforce to learn how other state agencies used dashboards, chatbots and visual analytics to improve the agency’s impact to citizens.

About the speakers

Anthony Young

Senior Solutions Consultant - Tableau
Video Download Links:
MP4

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