We partnered with Forrester and surveyed 300+ global leaders in IT, Data, Analytics or AI to find out the benefits and challenges of implementing AI across retail and consumer packaged goods (CPG), financial services, manufacturing and tech. Download the report to learn what your industry peers deem the highest value AI use cases and what commonalities exist among those ahead of the adoption curve.
Here’s what we found:
75%
say having a vendor who has a proven history of data and analytics expertise is the 2nd most critical vendor selection criteria behind security
70%
report embedding AI capabilities into existing workflows creates critical value
83%
rate data management and security critical or important
86%
said ensuring the readiness of their data ecosystem is critical
Companies outpacing peers in effective AI adoption rely more on vendor partners
Discover findings and takeaways from the Forrester research.
Further your AI journey with these findings.
Download ReportGet ready to explore AI use cases by industry.
Top use cases where AI will deliver strongest business value.
Retail
- Demand forecasting/predictive inventory optimization
- Real-time inventory tracking
- Chatbots for customer service
Manufacturing
- Dynamic pricing based on supply, demand, and competition
- Supply chain management and visibility
- Optimizing maintenance/reducing downtime
Healthcare Provider
- Personalized customer service
- Risk management
- Appointment Scheduling
Life Sciences
- Supply chain management
- Clinical trials
- Order fulfillment optimization
Financial Services
- Risk management/fraud Detection
- Regulatory compliance
- Financial forecasting and planning
Tech
- Intelligent chatbots for service agents
- Personalizing campaigns and product recommendations
- Real-time fraud detection
