Measuring Customer Satisfaction
Many businesses have survey data somewhere, waiting for better analysis. Using a survey containing ratings from 1 to 10, this analytical view correlates ratings of overall satisfaction, firm expertise, and likelihood to recommend for several customer segments. Each circle represents a segment defined by the combination of industry, job function, gender, and product. Size corresponds to the number of customers in that segment.
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PLAYJILL: Maestras of Broadway
In this #VizOfTheDay, Lisa Trescott highlights "Six: The Musical" as a striking outlier in the history of women and nonbinary conductors and music directors on Broadway. Using summary KPIs, a decade-based line chart, ranked dot plots, scatter-style timelines, and LaDataViz’s beeswarm tool, the viz celebrates the Maestras reshaping the sound of Broadway. Explore this #MakeoverMonday and #DataPlusMusic viz on Tableau Public.
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