Ferrari and Maserati of North America imports cars for distribution and sale in the United States, Canada and South America and provides after-sales assistance to its dealer network including: marketing, sales, customer service, technical training and warranty administration. Additionally, Ferrari and Maserati of North America advises Ferrari and Maserati S.p.A. on product development for its market and participates in motor sports, cultural and philanthropic activities.
Customer Case Description
While researching for flexible and interactive reporting tools, Ferrari and Maserati of North America’s IT Director, Sandro Levati, was discouraged by the complexity and cost of the Business Intelligence (BI) solutions available. His needs were relatively simple, so it was particularly disheartening to be presented with the substantial consulting fees associated with the development of custom solutions that could access his company’s data that was stored on IBM iSeries, and MS SQL Servers effectively.