Indiana University (IU) enrolls more than 100,000 students, operating two core campuses, several satellite campuses and online programs, and offering more than 500 academic programs. The student body is highly diverse, coming from different parts of the world, at different times in their life, with different academic and professional goals.
Bridgett Milner, Senior Associate Director of Strategic Planning and Research in the Office of Enrollment Management researches undergraduate student recruitment, enrollment, and retention to drive projects related to student achievement. Among all of their responsibilities, the office uses Tableau to identify trends and gaps within course offerings that could potentially impact student success.
“My job is monitoring and ultimately proposing courses of action to help IU become an even more amazing place,” shares Bridgett.
When the team adopted Tableau, they were surprised by how quickly they could start analyzing data. “[What’s impactful is] getting that data in Tableau and uncovering trends easily. Things that often took us hours now take us mere seconds.”
Bridgett’s role requires creating reports and building predictive models, regularly sharing her findings with senior leadership and policy makers to drive strategy around admission and scholarship offerings. “Having a tool where we can easily break things apart when we're making decisions is powerful,” says Bridgett.
“College is this great place,” says Bridgett. “My job is ultimately proposing courses of action to help become a more amazing place. Ideally, we're recruiting and enrolling a great class that then graduates.”