Tableau: World Wide Technologies has implemented Tableau across the company—how were you able to get the company to embrace Tableau as it has?
Lance Leonard, Operations Manager, Professional Services: In the middle of 2012 we were delivering a financial presentation to our executives. And so our president, our CEO and CFO were all in the room with us. And we're talking finances, and we have four dashboards that we're walking through and telling the story.
And our president calls time out at about 15 minutes into the conversation and says, "Where is this data coming from, and what is the tool you're using," and we spent the rest of the time really talking about Tableau and what a difference it had made for us in Professional Services. And so right away we had that executive sponsorship.
Tableau: That’s great to hear! And have you gotten that same positive reaction from other parts of the company?
Lance: From the executives being our biggest fans, if you will, it was really easy to start that adoption process through the rest of the organization.
And so now the rest of the folks when they get in there and look at the dashboards, obviously they're intrigued by the visuals and they're intrigued by what we're seeing. And so then it becomes a question of how do I affect that data. And so it becomes a behavior change conversation as well, too, so that they know where the data is coming, most importantly they know that somebody is doing something with it.
Tableau: Can you give me an example of how you’re sharing data among your colleagues using Tableau?
Lance: One of the coolest things that I've seen is when the head of Professional Services actually stands in front of a green screen and does a video with Tableau in the background. So he's showing the dashboards for the whole organization and putting a video out for everybody to see.