Tableau: What’s your priority when it comes to data analysis?
Shinichiro Ogawa, Service Planning Manager & Media Producer: I believe the most important thing is that data be visualized and viewed at all times.
Tableau: What was your job like before Tableau?
Ogawa: While we used to use Excel to save and report on the data generated, we've changed this for Tableau, and now we are using it in a format we can view daily.
Tableau: And how has Tableau changed things?
Ogawa: Basically, I feel that one hour has turned into five minutes.
Where I think it really adds value is its ability to constantly visualize the situation, because what you want to know from routine minimum monitoring is actually limited. So, we're working to achieve that as a first step.
Tableau: What would your job be like without Tableau?
Ogawa: If we were not using Tableau, we would check reports only once a week. Issues won't be detected nor solved quickly.
So I think the value of this is that we are now able to solve problems faster.
Tableau: Tell us more about BizReach
Ogawa: In the Service Planning Division we mainly think about how to make our services easier to use for jobseekers using the BizReach business job search site.
It's basically an internet site, and so we think about what plans to adopt and what challenges are on the horizon, while looking at data and monitoring how users are operating the site and reacting to that on a day-to-day basis.
While I think the essence of our department is making new plans and adding new value for users, I feel the ability to free up time is a bigger benefit than the direct impact on reporting work.
Tableau: What are you using Tableau Desktop for?
Ogawa: So anything which is output as CSV by our report server is processed with Tableau Desktop and distributed by email to all members.
Tableau: What were some of the pre-Tableau data challenges?