Tableau: What was most important to you in choosing a Business Intelligence (BI) solution?
Brian Bunce, Senior Director, Research & Analysis: What we considered when looking for a BI tool was something that was very easy to use, easy to understand, easy to set up, and something that our end users could comprehend without having to go through multiple training sessions on it. Something that we could say: “It's turnkey. Guys, here it is, have fun with it. We can help, but guess what? It's intuitive enough that you can roll with it yourselves.”
So the difference for us between [Tableau] Online and the on-premise Tableau [Server] literally was back to that turnkey analogy I talked about earlier, which was the fact that we could automatically just turn it on. We had it. It was good to go. We didn't have anybody that had to learn how to be a data administrator.
Tableau: Can you please tell us about your current data environment?
Brian: Our data sits in multiple different systems. We do use a transactional system, which houses all of the classes they've [students] registered for, all of their official grades. We can get their persistence and graduation information out of there.
But then if we want to look at what the students’ thoughts are, responding to us through surveys or questions we've asked, that's in an entirely different system. And so we have to attach to that system along with our transactional system, along with our customer relationship management system (CRM).
And then we have the Google Analytics that we have to pull in for website information on who's visiting, where they are going, what we are doing right, what we are needing to improve on. And that leads us into certain aspects of what else can we do.