The introduction of Tableau has drastically reduced the amount of time spent on reporting, setting off a wave of productivity gains throughout the business. Previously, every department would spend up to three days every week preparing reports for a weekly management meeting. This time-consuming process involved extracting the data from the database, creating charts in Excel, then pasting the charts into PowerPoint.
Today, reports update automatically on Tableau’s dynamic dashboards, so retrieving the latest data takes only a few seconds. Tableau’s advanced filtering functions allow users to answer the management’s questions on the spot, without the need to go back and compile another report after the meeting.
Tableau has also enabled Tiket.com to create a single source of truth across all business units. Before Tableau, every department used its own data to produce reports based on its own parameters. Tableau is now a data hub accessed by everyone, ensuring consistency in business metrics and KPIs.
“With this common understanding, our management meetings have become so much more efficient. With Tableau we can drill down and answer questions on the spot and quickly achieve deep, actionable insights,” Maria added.
“These meetings used to take up to four hours, but now we can achieve more than we used to in a quarter of the time.”