Increasing customer engagement using the internet of things

As brick and mortar stores are continually facing competition from an increasing variety of online channels, it is more vital than ever to understand your customers’ patterns and behaviors. To that end, retailers have begun leveraging their valuable real estate and empowering store and regional managers with data when and where they need it most, on the store floor.

MiNODES develops analytics to help retailers understand offline customer behavior. By installing sensors in retail shops, MiNODES is able to collect and analyze data around how consumers move inside a store, how much time they spend in certain areas, and how these areas can influence one another.

View this webinar if you’ve ever wondered:

  • How long do customers dwell in specific store sections?
  • Which areas should be incentivized?
  • How can visitor conversion and brand loyalty be improved?
  • Has the change in store design led to higher customer engagement?

See how to enable your retail managers with dashboards that optimize the placement of products, promotions, and people within your stores.

 

Featured speakers: 

Daniel Getejanc

Head of Business Intelligence, MiNODES

Jeff Huckaby

Global Market Segment Director, Retail and Consumer Goods, Tableau

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