Tableau: What challenges were you facing before Tableau?
Andrew: Before we used Tableau, a lot of this was done in Excel and PowerPoint, and they projected it themselves. Every Friday they'd create these Excel metrics and deliver them.
Tableau: How has Tableau helped you solve those challenges?
Andrew: So Tableau has enabled us to build and deliver official, standard reporting across all projects, automated every week without an engineer spending that precious time doing it themselves each time.
So we started using Tableau around four years ago, [where we had] two to five people as a team. Since then, other departments in ARM heard about Tableau and seen what we've done in Tableau, and they've come to ask us for access to Tableau Server and for licenses. And they've just gone off and built their own Tableau reports since then. So now it's used by many parts of the company.
Tableau: What are you planning for the future?
Andrew: As part of our team, our future is always to enable others to [get self-service access to data]. So giving users the ability to process their data, put data to Tableau in a clean, structured way, and then use Tableau to build reports.
I think what I want to do going forward is kind of create more of a Tableau community at ARM, so you can have the regular user groups that can meet up, some may share knowledge, maybe we've got an internal communication channel that we can use to do that. And just try and get more ways of community so we can kind of learn from each other. We can kind of share best practices. And just generally share the work that's being done in Tableau. Not only to improve our knowledge of Tableau, but also to help share knowledge generally in ARM, which is always a good thing.