NS BlueScope Coated Products is a 50:50 joint venture enterprise between BlueScope and Nippon Steel & Sumitomo Metal Corporation of Japan. NS BlueScope Coated Products serves the building construction, manufacturing and home appliance industries with innovative, high quality coated & painted steel products across ASEAN and North America region. The company headquartered in Singapore is into the business of metal coating, painting & roll-forming employing over 3,000 people across the 29 plants in Indonesia, Thailand, Malaysia, Vietnam, Singapore, Brunei and the US employees over 15,000 employees who are tasked with the production of steel structures for building and construction works. NS BlueScope utilizes products and services from Tableau Software for historical, current and predictive views of its business operations through data analytics. NS BlueScope has been able to be up to date with market and business trends, which are important in the development, formulation, implementation, and execution of strategic initiatives as well as for gaining suitably competitive edge over competitors.
"We grossly underestimated productivity savings! Last year we realized a 36% savings in man-hours in the commercial team!"
Better visualization through clear and efficient communications
For quite some time, NS BlueScope experienced tremendous growth in the Vietnam market; nonetheless, with a host of challenges. Consequently, NS BlueScope had to depart from its conventional sources of Business Intelligence; Enterprise Resource Management. Cognos and Excel. The growth in Vietnam led to the need for constant analysis as well as a quest for a solution to data inconsistencies. Therefore, NS BlueScope adopted Tableau which solved the problem of the dichotomy of data, lack of consolidation and lack of consistency in data analytics. With the implementation of Tableau, NS BlueScope was able to streamline IT management and improve decision-making process, streamlining consumer service provision as well as eliminate data duplication problems.
Despite several challenges in the implementation of Tableau, NS BlueScope has been able to not only overcome these difficulties but also benefit from the software. However, the benefits of the software far outweigh the impediments to its adaptation. Key among the benefits to NS BlueScope is the better visualization; Tableau provides clear and efficient communication which helps users to analyze and reason about data. Furthermore, the software makes complex data more accessible, usable and secures resulting in better decision making, governance, and enterprise-readiness.
Lastly, the adaptation of Tableau Software helped in the initiation of projects that are geared towards organizational efficiency. To start with NS BlueScope will soon commence the development of function specific dashboards that will be utilized by different departments. Such developments are essential in the provision of insight and trends analysis in these departments. Secondly, the implementation of the program has seen the commencement of a data centralization project that seeks to eliminate the problems of not having a joint functionality of data.