NTT DATA Corporation is a large, leading Japanese system integration company. The company runs data communication and system development businesses. Mr. Kenichi Kuroki works in the Information Technology Management Office, which provides information systems for internal use in NTT DATA and their affiliate companies. His major role includes building and expanding BI infrastructures with Tableau. NTT DATA adopted Tableau based on the Tableau Drive methodology, starting with a dedicated business intelligence plan and then rolling it out to their companies. With Tableau, IT can easily monitor data in an integrated way, whether it is managed by a system or by a department. Business users can now analyze data and make changes by themselves, accelerating their PDCA (plan-do-check-action) cycle across the organization.
Tableau: What encouraged you and your organization to check out Tableau? Mr. Kenichi Kuroki, Deputy Manager, System Development Group, Information Technology Management Office: When I watched the demo, I especially thought it was a very interesting tool. For those who don’t have any special BI skills, they can still operate data intuitively and easily and obtain knowledge, and I felt like that is extremely attractive. There were quite a few cases of people who started using Tableau with no BI skills and they enjoyed analyzing data while using it—and they ended up becoming fans of Tableau. I feel that there aren’t many tools like that that you can use easily. Tableau: What does your job involve? Mr. Kuroki: The department I belong to provides information systems for NTT DATA and NTT DATA group. I’m in charge of the relevant BI work there and my role is to build a BI platform for the company using Tableau to spread our product. Tableau: What departments are using Tableau at NTT DATA? Mr. Kuroki: Firstly, we have been trying to expand this product into companies for the head of the organization and their network of staff, where the important decisions are made inside the company. We had a small start in terms of the number of users, so we don’t have many so far, but 15 organizations introduced themselves four months after starting and the number is increasing.