Front Health was born out of Midwest Health Collaborative (MHC), a consortium of Ohio-based health systems, to offer data-driven clinical transformation capabilities that help providers and payers succeed in value-based care. Front Health has a goal of creating and sharing analytics that will help lower the total cost of care and improve the health of patients. To date, automated, on-demand analytics through Tableau have helped health systems manage patient quality and cost across 45 hospitals, 1,900 care sites, 17,000 multi-specialty providers and more than 500,000 patients.
Front Health began by providing valuable ad-hoc analyses from financial and clinical data to health systems. In order to scale their work and provide more insights to more users, Front Health adopted Tableau as its embedded analytics platform. The organisation paired clinical expertise with data-driven insights to create maximum value for health systems. Appplying user-driven design to the development of a holistic suite of resources, Front Health provided a one-stop shop for value-based care insights, which are useful to many different stakeholders.
Users encompass the entire spectrum of provider roles – from clinical and financial executives creating revenue-maximising strategies, to physicians and care managers executing those strategies through patient interaction. Tableau has assisted in generating more than $1,000,000 in annual operation savings for Front Health by automating manual efforts and expanding resource bandwidth. Using Tableau, Front Health has deepened provider engagement across a number of population health initiatives. With data-driven insights in hand, providers now make decisions that boost contract performance, decrease per member per month spending trends, and improve patient quality and key contract metrics.
Front Health has also extended its user-focused design process to its consultancy and more public-facing work, showcasing dashboards through Tableau Public.