Customer Experience Management
Retail Supply Chain
Register for Tableau Conference 2018 in New Orleans!
Join Tableau and your Verizon peers in the Big Easy for TC18 October 22-25! Choose from hundreds of customer speaker and hands-on learning sessions, as well as network and party with other data lovers. Verizon employees get $200 off registration using the code VERIZON20. Click below to register.
Check out this session that will be presented at TC18 by Verizon employees
Advanced visual analytics at scale| Empowering actionable insights at Verizon
Verizon’s Analytics Center for Excellence (ACE) strives to augment customer experience using data science in operations with areas including digital, call center, TV content and field dispatches. Verizon will explore Implementation, Integration & Interactivity.
Speakers: Siddharth Dayama, Verizon & Gregory Mcconney, Analytics Center of Excellence
Verizon Gains Critical Insights with Self-Service Analytics
Verizon Wireless was challenged to make good use of its extremely large datasets. Generating reports in Excel was time consuming and sharing was difficult. As a result, analyzing the data became secondary. Almost instantly, reports that had taken 28 hours to process now took 10 minutes.Check out the webinar
How Verizon Visualizes Without Numbers
When not extensively using Tableau for fraud or other security investigations, people may wonder about using Tableau to develop business communication tools. This talk discusses and demonstrates three uses of Tableau developed for various use cases to communicate information to audiences from engineers to executives.Watch the video
Tableau helps telco team cut network-assessment time
Alcatel-Lucent Shanghai Bell is a telecommunication and information enterprise in China. They use Tableau to analyze all kinds of data, large and small. They leverage Tableau to analyze network log data and identify areas of discrepancies and irregularity. The information allows them to quickly access problems and resolve issues, which is crucial to maintaining a stable network and ensuring security.Read more
Cost cutting data strategies
In this webinar, Tableau’s Finance Analytics Director Mike Crook and team will show you strategies your business can use to reduce your business’s costs. And you’ll come away with an understanding of how analytics can be used to achieve your goals.Watch now