Scotland’s public healthcare system is rich with data, including important details about staff, treatments, and insurance. The business development team at NHS Scotland is responsible for defining, collecting, and distributing this information to their customers in a simple and accessible way. In this video, Head of Business Development, Michael Muirhead and Principal Information Development Manager, Jamie Gray discuss how Tableau has helped NHS Scotland:
- Quickly collect and visualize data
- Allow authorized users to slice and dice data through the NHS Discovery project
- Encourage accessible data with a browser-based server solution
- Inspire a collaborative working partnership between business and IT
Tableau: What does Tableau enable you to do? Jamie Gray, Principal Information Development Manager: Tableau has offered a whole new medium by which we can engage our customers in NHS Scotland. Michael Muirhead, Head of Business Development: Tableau has allowed us to visualize data with a much more modern interface. It's making a lot more information a lot more accessible in an understandable way to a lot more of our customers, which has been really great A lot of the data that flows through the NHS comes to our organization. And we're responsible for the definition, the collection, the collation, and dissemination of all this information to support the NHS as it carries out its duties. And our Department of National Health Services provides a range of functions, for example, blood transfusion, the payment to doctors, GPs, dentists and pharmacists, national IT infrastructure and procurement, a whole range of things. The department that I'm involved in is around the information aspect of the NHS. And we're in a sense maybe the national information collection agency for the NHS in Scotland.