More than a solution, a real transformation when it comes to data
Swiss Life has trained more than 200 users since 2018, with this figure set to rise to 300 by the end of 2020. The company continues to work hand in hand with Tableau and Actinvision with the aim of increasing use of the solution within the company. More than 10 days of training have taken place in one year with contributions from Tableau and Actinvision experts aimed at highlighting specific usage cases. The support provided by Actinvision promoted a cross-functional approach, thereby engaging a wide range of employees. This selection ensured that confidence was generated, which is essential in assisting with cultural adaptation and the use of common indicators.
Another crucial input was that Swiss Life began to pursue a change management process aimed at developing a data culture with Actinvision’s support. This process is based on the approaches common to Tableau’s “blueprint” method. Specifically, it enabled internal communities to be put in place centred around data. This way, Swiss Life is progressing towards becoming a data-driven company, i.e. an organisation that places data at the heart of its growth strategy.
Swiss Life has managed to create an internal community by implementing:
- “Dashboard Shows”: community-based events where users get together each quarter to share tips and to learn about other usage cases;
- newsletters published every two months with advice to analysts, useful links for specific user profiles and information for the internal community on progress regarding analytical uses.