Aon thrives on its ability to deliver fast, accurate data analytics to colleagues and clients alike, enabling people to make better decisions and improve business.
As part of this, Aon founded the ACIA in 2009, with a focus on improving data management, reporting and analytics throughout the company. However, the analytics tools in place at that time were not able to deliver the kind of high-quality insights the ACIA wanted, in the timescale required.
“We were relying on a patchwork of tools including SQL, Chronos, BBA and Excel,” states Giuseppe Tortorici, BI and Visualisation Manager at Aon’s ACIA. “While all of these were perfectly capable, they took a lot of skill and time to work with, plus they lacked the visual analytics aspects we were looking for.”
In 2014, Aon replaced its disparate analytics tools with Tableau, meaning that for the first time ever, ACIA analysts could work from one central analytics platform. It wasn’t long before the ACIA saw an impact.
“Straight away we were able to combine insights much better and use visualisations to bring data to life,” says Giuseppe. “Tableau’s intuitive drag and drop interface also made analytics much faster, significantly cutting time to insight. New visualisations could be created from scratch in a matter of minutes, while creating full dashboards took just a day.”
Tableau’s ease of use and rich visual analytics capabilities quickly sparked curiosity beyond the ACIA team, to the wider company.
“We had an increasing number of business units coming to us, asking how they could use Tableau for their own analytics needs,” adds Giuseppe. “Recognising the potential, we began running Tableau training sessions and within a short period of time, had built a passionate Tableau community inside Aon.”
Giuseppe now mentors and assists Aon business units all over the world with their own Tableau training, creating comprehensive best practice guides they can use to organically drive uptake throughout the company.
“All new dashboards are shared and peer-reviewed by the community before going to publication, which keeps the standard really high,” says Giuseppe. “The level of interest in analytics has never been stronger, even for a company that revolves around data.”