A community effort
Within the EDM group, there are at least four roles required for data and analytics: a data engineer, a data governance officer, a business analyst, and a data scientist. There are development plans for each role and they will have access to the curriculum from Mandiri University.
As this team grows, they will lead user groups and empower others across the bank to become more data-driven. As an example, the EDM Group has started to enable non- EDM users with data analytics capability by organizing Data & Analytics Course Programs. The programs have been running since January 2020 and include participants from various divisions who can gain fundamental knowledge about data and learn how to produce visual analytics by using Tableau. To engage the participants, the EDM Group has created a community called Mandiri Tableau User Group (MTUG) which meets monthly and also provides coaching for Tableau users who have problems with data, analytics, and visualization. The coaches are volunteers from the EDM Group who can show their colleagues how to prepare future analysis and visualization reports.
Angga Pratama from Consumer Credit Risk and Analytics is one of the 571 employees using Tableau and said, “By creating good visualizations through Tableau, management can easily produce good analysis as well, helping the bank to make better decisions.”