The State of Indiana Management Performance Hub (MPH) is a state agency focused on improving the quality of life for the people of Indiana through data sharing, innovation, and collaboration. The agency, run by the Indiana governor's office under the Indiana Office of Management and Budget, promotes data-driven policy that optimizes user experience and decision making while also driving public data transparency. Nonprofits, other government agencies, and everyday citizens can all visit MPH online to get the data they need for grant writing, policy advocacy, community plan development, and other program purposes.
In some cases, MPH produces data visualizations in response to user requests in areas such as education, state finances, and public health. MPH doesn't host the data itself, but rather makes a multitude of data sets and visualizations available for public use based on these requests.
Before Tableau, MPH was using business intelligence tools that ultimately proved hard to administer. In 2015, MPH began using Tableau to create visualizations that helped end users more easily shape their expectations of the data they wanted to use. The results were positive, but because Microsoft Excel was the primary data preparation tool, MPH still spent a lot of time cleansing data in individual spreadsheets and then reloading the spreadsheets into Tableau. This was inefficient, and detracted from the overall user experience. By the time a solution was ready to test, the requirements had often changed, making it a struggle for MPH analysts to keep customers engaged in the process. The agency needed a more agile workflow that could deliver visualizations closer to the speed of thought.