Optimizing organizational intelligence
Like many other higher education institutions, Griffith’s activities are broadly split across research and education. The university tracks a range of metrics that help it plan and manage these activities and maintain its competitive position. To manage its research activities and understand the impact of grants, the university tracks things like how many projects have been published or cited. To manage resource planning and teaching allocation, it tracks a range of human resources metrics.
Mark Jeffrey, Senior Strategic Leader BI and Analytics at Griffith University shared that most of the university’s data relates to its students.
“We look at the entire lifecycle of the student, from the point of application through to when they graduate and then, ideally, when they return as a postgraduate or a Higher Degree Research student. We also collect data to understand their graduate outcomes and how their field of employment ties back to their program of study,” said Jeffrey.
With the help of Tableau, Griffith is using this data to understand better the student journey and how it can better support people to move through it. It’s also optimizing the intelligence gained from all of the other data it collects to help employees at all levels make data-driven decisions.