Specialized first adopted Tableau Server to build a robust, new data warehouse to support dynamic reporting. But to scale the new capabilities to remote analysts meant overcoming a few challenges. Says Greenlaw, “We needed to reduce the burden on IT so we could make other upgrades more easily, like adding single sign-on and row-level security.”
Tableau Online (powered by AWS) was the best choice to support automatic upgrades and streamlined reporting. In one year, Specialized scaled Tableau from a handful of Creator and Explorer licenses to 80 total, adding multiple Viewers that all access analytics in the Tableau cloud. “By going to an online, cloud-based option, we no longer had to manage our Tableau infrastructure at all,” says Greenlaw. “Adoption was organic and fast because we could steer all remote teams toward Tableau as a common solution. With everyone on the same platform, even the way we deliver reports is scalable now.”
In addition to infrastructure savings, Tableau Online benefitted Specialized by returning valuable time to the analysts. Instead of taking a whole day to build and format a weekly report, many analysts can typically create one in under one hour. Tableau has quickly become a crowd favorite at Specialized, and many analysts openly talk about how much they enjoy working with the software.