Progressive Insurance is the third largest insurer in the United States, serving 18 million customers with personal and commercial products for cars, homes, motorcycles, RVs, and boats, in addition to life policies and other insurance needs. The company is always on the leading edge of technology—from launching the very first insurance website to pioneering apps for rating and managing policies. The company also leads the way in data culture. From the beginning, they’ve relied on data analytics to make customer decisions, and Tableau helps them be more progressive than ever.
“Air, water… data.” That's how Pawan Divakarla, a Data and Analytics leader at Progressive, describes how essential data is as an element at his company. We caught up with him to find out more about his philosophy on using data as a foundation for leadership and innovation, including why and how data is so key to the company’s success.