With Tableau, KellyOCG accelerated their supplier scorecard pace by months—leading to supplier innovation. Today, instead of delivering the scorecards each quarter, KellyOCG provides weekly insights to its suppliers.
“Using predictive algorithms in Tableau, for the first time, suppliers can now determine their investment before committing to an order or a SOW and they can determine the probability of success,” explained Tom. "This is unique to KellyOCG’s Managed Service Program (MSP)."
“Now our suppliers have visibility into the marketplace, into their performance, and into the clients’ true demands in a broader way—that is leading to innovation,” explained John. “As companies address the changing dynamics of the workforce, our customers have been demanding the kind of innovation that we are delivering through Tableau.”
Suppliers use this data to conduct market assessments, detect optimal pay rates to attract the right talent, identify the best number of sub-suppliers, along with other benchmarking efforts.
Within KellyOCG, the team can forecast labor trends within a company or provide comparative analyses against other companies looking for similar employee profiles within an industry or geography. To meet European data privacy laws, all personally-identifiable information is stripped out of published analyses.
“This benchmarking gives the operational teams a competitive advantage,” explains Tom. "They can now be predictive and prescriptive versus reactive with our clients.”
They are pleased with Tableau’s advanced analytics capabilities, such as forecasting, probability analysis of outcomes, and prediction using simulation and correlation models in conjunction with Michigan State University. They also use Tableau’s native R-integration for comprehensive predictive analytics.