The Ministry of Health (Indonesia) is responsible for protecting and improving public health nationally through implementing policies, setting standards, and fostering community empowerment to equitably provide quality health care services.
Across Indonesia, and in health systems globally, the rapid rise of e-health, connected devices, and digital applications has created a major challenge for efficiently and securely managing data and integrating systems.
While digital transformation was already well underway throughout Indonesia’s health sector, the global COVID-19 crisis highlighted the urgency to dramatically increase the capacity, resilience, and flexibility of the health system using data and technology.
During the crisis, there was a shortage of medication and supply as well as the lack of hospital resources (e.g., beds, doctors) which had a severe impact on public health and had threatened to overwhelm the health systems.
In response, Indonesia, through the Ministry of Health, established a dedicated Digital Transformation Office (DTO) with a mission to transform healthcare delivery in Indonesia, appointing Setiaji as Chief.
The DTO was formed to help drive the pandemic response in the short term, as well as accelerate the ongoing digital transformation program with a focus on using data to support policy analysis in the Ministry of Health.
With data at the heart of the long-term solution, Tableau has become an important technology partner, as Setiaji explains: “The ministry is committed to developing policies using data based evidence. With so many applications already running, there is an enormous quantity of data and raw information available.”
Tableau helped the Ministry of Health manage data related to COVID-19 in near real-time including confirmed case records, vaccination, and citizen mobility. This data was beneficial for policy making during the crisis and made available to the public through interactive data visualization.