Looking to Improve Customer Satisfaction? Visualize Financial Consumer Complaints from CFPB
Mark Bradbourne
Zak Geis
Financial institutions receive insights on customer complaints through the Consumer Financial Protection Bureau, which makes this data publicly available. Learn how to gain important insights on your company’s customer experience and how to quickly address dissatisfaction areas using Tableau.
Type
Anatomy of a Dashboard
Topic
Calculations/LOD Expressions
Category
Financial Services