Damovo has local branches throughout Europe, offering international communication services in more than 100 countries. Damovo pulls data from Salesforce, MySQL and LucaNet, their financial planning software. They use Tableau to report on service level agreements and operative KPIs—increasing transparency with customers. With the migration, Damovo increased speed and flexibility in their reporting. As he continues to grow his Tableau skills, Jens Bruckmann often consults Tableau community forums, summing up his experience with: “Working with Tableau is fun!”
Tableau: Can you tell us about Damovo? Jens Bruckmann, Operations Manager: We look after more than 2,000 customers across 100 countries in the field of voice communications. From project planning to entire phone systems for key accounts, networks, analog, digital, UC—basically everything the modern communications market has to offer. You name it, we are doing it.