The IT department at The Home Depot is on a mission to drive intelligent business decisions with data. Continuing to think outside the box of traditional IT reporting, they have progressed from inefficient and ungoverned spreadsheets living on individual computers to connected data sources of supported ITSM applications.
Join Sherry McFarland, Staff Product Support Specialist at The Home Depot, as she shares best practices to:
- Leverage Tableau to drive delivery insights
- Improve SLAs with internal customers
- Save money on license costs
- Consolidate reporting for enterprise applications
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