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The Home Depot: How we get IT done - with analytics

The IT department at The Home Depot is on a mission to drive intelligent business decisions with data. Continuing to think outside the box of traditional IT reporting, they have progressed from inefficient and ungoverned spreadsheets living on individual computers to connected data sources of supported ITSM applications.

Join Sherry McFarland, Staff Product Support Specialist at The Home Depot, as she shares best practices to:

  • Leverage Tableau to drive delivery insights
  • Improve SLAs with internal customers
  • Save money on license costs
  • Consolidate reporting for enterprise applications

발표자 소개

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Sherry McFarland

Staff Product Support Specialist (Data Analytics), The Home Depot

Sherry McFarland is a Staff Product Support Specialist in the IT Infrastructure division at The Home Depot. She leads Business Intelligence and Data Analytics for her department to help Leadership, Management and Staff drive intelligent business decisions, achieve strategic objectives and reduce total cost of ownership (TCO) with insightful data and analytics.

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Michael Hetrick

Senior Product Marketing Manager, Tableau

Michael Hetrick is a Senior Product Marketing Manager at Tableau. He draws upon his frontline experience as a customer, consultant, and services delivery manager to help customers operate their mission-critical Tableau deployments and to share modern analytics best practices.

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