Unlocking more value from data
With h-control, Prospitalia h-trak wanted to provide the industry with a level of insight not possible with any other reporting tool.
To achieve this, the company needed a solution that would allow it to take the data within h-trak and make it easier for customers to explore and quickly spot things like variations in spending, spending trends, and contract compliance.
A previous analytics solution used by Prospitalia h-trak required too much coding to extend visualizations to customers. Tableau offered a flexible alternative with local support for the Australian business.
“Another thing we liked about Tableau is that the visualizations you can create are quite powerful,” said Kikirekov. “It gave us an opportunity to re-imagine the story we are trying to make with data so that our dashboards are even more useful for our customers.”
Prospitalia h-trak has since streamlined the creation of dashboards using Tableau’s embedded analytics platform. Kikirekov explained that every night, customer data was uploaded from h-trak by creating an XML file that’s transferred to a database connected to Tableau. This allows for the automatic refresh of dashboards within the h control product.
The onboarding process with the h-control product is also very simple. Prospitalia h-trak simply creates the user accounts for our customers on the h-control system and then carries out a one-to-two-hour training session with customers.
Customers now have data at their fingertips to understand how much they’re spending on different products and procedures and pinpoint opportunities to control costs. One local health district was able to use the insights gained to reduce costs by $7M, which was 9% of its annual spend on consumables and implants.
“Prospitalia h-trak is deeply involved with our customers on an ongoing basis, and we partner with them to provide continual advice and insights to improve their understanding of their data, and therefore improve their business,” said Kikirekov.