Monitor case data by categories with an executive overview
Make better support decisions based on case data. This executive overview provides a high-level look at case activity within the department. The top chart allows you to keep an eye on your total case volume and its changes over time. The bottom three charts let you explore case data by product, origin, and type. Case data organized by product, type, and origin offers an excellent place to start for companies always looking to improves products and services.