As the dust from covid-19 settles and we edge closer to a post-pandemic reality, companies have learnt that flexibility and agility are more than mere buzzwords. Businesses that could readily adapt at the outset of the pandemic quickly proved to be more resilient and have been rewarded with competitive advantages over their rivals. Businesses such as these will also be better equipped to navigate continued changes to working conditions and business trends as the virus ebbs away.
Data, which is important to all businesses regardless of their size, can help companies become more flexible and thus more resilient. But it only becomes a useful asset if harnessed correctly. How can companies use their data to future-proof themselves and stay agile in an era of change?
In this discussion, moderated by Michael Frank, Senior Analyst at The Economist Intelligence Unit, we hear from our executive panel on how data can make organisations more agile, flexible and resilient to future changes.
- Robert Wickham, Vice-president, Strategy and growth, Tableau
- Juliana Chua, Regional head, Digital transformation, AMERA, Essilor Group
- Michael Gillespie, Group chief digital and experience officer, Domino’s Pizza Enterprises
- Quiron Cunha, Senior strategy director, Zalora
- Ben Karpin, Director, customer data & marketing strategy, National Basketball Association, Asia